At Smart Auction UK, we care about our clients. Our past, current and future clients we are yet to speak to.
When you become a client of Smart Auction UK, you and your families benefit from clear, honest and a transparent service throughout your time with us. We believe in being upfront and honest and not beating around the bush and always doing our best to help clients with their situations.
To do this, we believe in listening to each of our clients' needs and collaborating together to deliver our excellent service for you. We do this by:
We will always listen and care about your individual circumstances and situation and provide tailored advice and a bespoke service on the facts provided.
We will always make sure you understand the process fully and the timescales for your property, by explaining carefully and in easy to understand terms.
We will always be kind, helpful and considerate whenever you contact us. We appreciate things can be difficult and change often, and we want to make sure you feel respected throughout.
We will listen to exactly what you want, and provide our service accordingly. We will provide advice and options, however, will not pressure you into anything.
We will always be proactive in selling your property and be the driving force to get it sold. We will go out of our way to advertise the property and actively generate interest.
We will always use plain and simple language, and never any jargon to make sure you understand everything and are clear about next steps.
We will always put our 100% when dealing with your case, to always keep it moving, and secure the highest bid possible. We want to sell your property as much as you. Its a win-win.
We will assign an experienced auction manager to your case, so you always have a dedicated point of contact, which you can contact at anytime.
We will always provide updates to you as soon as possible, to keep you fully informed in the whole process, the latest bids, offers and information we become aware of.
We will always give you as much information, latest trends or property sector insights, which will help you navigate your way through your sale or purchase.
We will always listen to any feedback good or not, and do our best to improve our service every time. We are grateful for any comments and feedback from all our clients and stakeholders.
Your feedback is very important to us. During your journey with us and after completion. To make sure we keep to our service pledge, we will ask you for feedback once a month during your matter, as well as afterwards, to meet our continuous commitment to you.
Feel like you have more questions or want to speak to an expert? Call us on 0330 223 6118 or get in touch below
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